Last updated: August 12, 2024
This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our services. It also explains your privacy rights and how the law protects you. By using our services, you agree to the collection and use of your information as described in this policy.
Interpretation and Definitions
Interpretation:
Words with capitalized first letters have defined meanings. These definitions apply whether they appear in singular or plural forms.
Definitions:
- Account: A unique account created for you to access our services.
- Affiliate: An entity that controls, is controlled by, or is under common control with a party (where “control” means ownership of 50% or more of voting shares or equivalent interests).
- Application: The Alcazar Shisha apps provided by the company.
- Company: Alcazar Shisha PLT, Suite 888, MBE Plaza Damas, G-0-10, Plaza Damas, 60 Jalan Sri Hartamas 1, Sri Hartamas, Kuala Lumpur, 50480, Malaysia (referred to as “the Company,” “We,” “Us,” or “Our”).
- Cookies: Small files placed on your device by a website that track your browsing history and other activities.
- Country: Refers to Malaysia.
- Device: Any device capable of accessing the service, such as a computer, mobile phone, or tablet.
- Personal Data: Any information related to an identifiable individual.
- Service: Refers to the Application or the Website (or both).
- Service Provider: A third-party company or individual engaged by the company to facilitate or analyze the use of the service.
- Third-party Social Media Service: Any social media platform through which users can log in or create an account to use our services.
- Usage Data: Data collected automatically, including details about your usage of the service, such as page visits and the time spent on those pages.
- Website: Alcazar Shisha, accessible from www.alcazarshisha.com.
- You: The individual accessing or using the service, or the legal entity on whose behalf the service is used.
Collecting and Using Your Personal Data
Types of Data Collected:
Personal Data:
We may collect personally identifiable information when you use our service, such as:
- Email address
- First and last name
- Phone number
- Address (including city, state, and postal code)
Usage Data:
Collected automatically when you use the service, this may include details like your device’s IP address, browser type, operating system, and the duration of your visit.
Mobile Device Data:
We may also collect information when you use our services on a mobile device, such as your device type, unique ID, mobile IP address, and browsing behavior.
Information from Third-Party Social Media Services:
If you log in via social media (Google, Facebook, Instagram, etc.), we may collect personal data associated with your account on those platforms, such as your name and email address.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies like beacons and scripts to improve your experience and analyze usage patterns. You can configure your browser to refuse cookies, though some features may not work as intended if cookies are disabled.
- Cookies or Browser Cookies: These files track your browsing activity on our service.
- Web Beacons: These are small electronic files used to track user interaction with certain pages or emails.
Use of Your Personal Data
We may use your personal data for purposes such as:
- Service Delivery: To monitor and maintain our services.
- Account Management: To provide you access as a registered user.
- Contract Performance: For purchase transactions.
- Communication: To send notifications via email or push notifications.
- Marketing: To inform you about related products, services, and special offers.
- Business Transfers: In case of mergers or sales.
- Other Purposes: Data analysis, trend identification, marketing optimization.
Sharing Your Personal Information
We may share your personal data in the following situations:
- Service Providers: To help analyze and improve our services.
- Affiliates and Business Partners: To facilitate promotions or other services.
- Business Transfers: In case of corporate restructuring or sales.
- With Your Consent: For any other purpose you approve.
Retention of Your Personal Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Data Transfer
Your personal data may be transferred to locations outside your country. By using our services, you agree to such transfers.
Deleting Your Personal Data
You have the right to request the deletion of your personal data. We will comply unless we are legally required to retain certain information.
Disclosure of Your Personal Data
We may disclose your data under certain circumstances:
- Business Transactions: During mergers or acquisitions.
- Legal Compliance: When required by law or governmental requests.
- To Protect Rights: If necessary to defend our legal rights or prevent fraud.
Security of Your Personal Data
We use reasonable security measures to protect your data, but we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for children under 18, and we do not knowingly collect personal data from them. If we learn that we have collected such data, we will delete it.
Links to Other Websites
Our services may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and you will be notified of significant changes by email or a prominent notice on our website.
Contact Us
For any questions regarding this Privacy Policy, please contact us at info@alcazarshisha.com.